How to Check Du Balance in UAE – USSD Code, SMS, App, and More (2025 Guide)
Du users in the UAE need to know their balances to avoid service interruptions and unexpected charges. You can check your Du balance in many convenient ways—no internet connection is required! We’ll show you how to use the Du app, USSD codes, SMS, and more to check your Du balance immediately.
They offer prepaid and post-paid plans and have developed a special app for tracking data usage and calls. This article examines all the methods available for checking your Du balance, so you can maintain a smooth mobile experience. Also Read About FAB Balance Check
What is Du?
Strong network coverage and competitive packages of Du make it one of the most popular telecommunications companies. Emirates Integrated Telecommunications Company (EITC), or Du,
is the company’s official name. Established in 2006, this telecommunications company provides prepaid and postpaid mobile services as well as home internet, broadband, landline, and TV plans.
As a result of its unbeatable network coverage and reliability, it is renowned across the country for its reliability. There are two major telecommunications companies in the United Arab Emirates: Du and Etisalat. Whether you’re looking for internet or TV, Du is the right choice for you. Also Read FAB iSave Account: A smart digital savings account

Simple Methods to Check Your Du Mobile Balance
You can check the Du balance through various methods; some of these methods are listed below:
Through the Du Data Balance Check Code
- Open the phone dialer on your Du smartphone after unlocking it.
- You can dial (*135#) by using the keypad.
- Press the call button and wait for the code to be executed by the phone.
- A pop-up message will appear on your screen after a few seconds, showing your current balance.
- To check your remaining balance, you do not need an internet connection.
Du Balance Check in Arabic
- USSD in Arabic: Dial *135# and choose “العربية” (Arabic) from the menu.
- App Language: Open the Du app, go to settings, and switch to Arabic.
Through Du App
- Download the app from your phone’s app store (App Store or Google Play).
- Go to the Du UAE app store and search for “Du UAE”.
- Use your Du mobile number or Emirates ID to log in to the app once installed.
- To complete the login, enter your One-Time Password (OTP).
- It will appear on your home screen once you log in.
- Change your plan or activate other offers using this app.
Through the SMS Method
- Go to your Du mobile phone’s messaging app.
- Create a new message and type “balance“.
- To 1355, send this message.
- It will also provide you with your current balance and plan details.
- Checking your balance this way will allow you to avoid the internet.
Through the Online Portal
- Choose a browser on your device, such as Google Chrome.
- You can find the Du or Emirates Integrated Telecommunications Company by searching the web.
- You can find more information about the company on its official website.
- On the website, you will find a login button.
- Please enter your Du mobile number and one-time password (OTP).
- You will be able to see your current balance and plan details once you log in.
- Checking your balance this way does not require you to download any apps.
Through Call Du Customer Care
- You should open your mobile’s dialer.
- You can reach customer service by calling (155).
- To check your balance, wait for the automated voice prompt or choose the appropriate option from the menu.
- You can check your balance directly with the operator if you have any issues.
Through Du WhatsApp Support
- To access your contacts, go to your mobile device’s contacts app.
- We have added the official Du WhatsApp number (+971 58 582 0040) to your contacts.
- Send a message “Hi” to the saved number on WhatsApp.
- You will receive an automated reply with the menu shortly.
- From the menu, choose Balance Checking.
- Your balance will be displayed in the chat.
- The method can also be used to view plan details and activate new plans.
Why Regularly Checking Your Du Balance Matters
- Avoid running out of credit: If you want to avoid running out of credit, you can recharge your account.
- Track your usage: You can track data, call, and SMS usage by checking your balance regularly.
- Manage your spending: Check what you’re spending too much on
- Stay in control: Managing your plan effectively requires checking your balance regularly.
Also Read about Best FAB Credit Cards 2025 – Rewards, Travel & Cashback
Prepaid vs. Postpaid Balance Checks
User Type | How to Check Balance | Important Notes |
---|---|---|
Prepaid Users | – Dial *135# – Use SMS – Use WhatsApp | – Recharge if balance is low – Avoid sudden service cuts or penalties |
Postpaid Users | – Use the Du app -Visit the online portal – Use WhatsApp | – Check usage near billing date – Stay within plan limits to avoid charges |
Troubleshooting Common Issues
Balance not updating with?
- Start your device from scratch.
- Maintain network coverage.
Error Messages
- “Invalid Code”: Enter your USSD/SMS code again.
- The service is unavailable. Please contact Du support at 155 for assistance.
Tips to Effectively Manage Your Du Balance
Balance Transfers (Du to Due)
- Step 1: Call 121[Recipient Number]-[Amount].
- Step 2: Verify with 1.
Set Balance Reminders
- The Du app and online portal offer you a balance reminder feature so you will be alerted when your balance reaches your limit.
Download the Du App
- Download and use the Du app to set balance limits, monitor usage, and recharge.
Check Detailed Usage Reports
- You can control your spending by looking at your usage report. You can choose the right plan based on how many resources you consume.
Also Read About FAB Balance Check: Instantly Access via Mobile, Online, ATM & SMS
How to Fix Common Du Balance Issues
Balance is not updating after recharge
Solution: Restart your smartphone and wait for a while.
Balance Deduction Unexpected
Solution: Use the Du app to check your account’s recent activity and unsubscribe from unwanted subscriptions.
Unable to Check Your Balance?
Solution: Check your balance after five minutes or in some other manner.
Final Thoughts
Du makes it easy to manage your mobile spending with multiple ways to check your balance, whether you’re using a prepaid SIM or a postpaid connection. You can use quick codes, apps, or WhatsApp to keep track of your account at any time. Regular balance checks will reduce surprises and increase control over your usage.